Professional Certificate in Product Management

Build product management skills that will open doors to unprecedented opportunities

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Course Dates

STARTS ON

November 7, 2024

Course Duration

DURATION

6 months, online
15-20 hours per week

Course Fee

PROGRAM FEE

US$6,950 US$6,394 and get US$695 off with a referral

Course Information Flexible payment available
Course Fee

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program fee

US$6,950 US$6,394

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Program Overview

Product management has evolved rapidly over the last two years, as companies have responded to pandemic-driven shifts by expanding their platform-based and digital product offerings. That evolution has led to an increased demand for skillful product managers across all industries, and global powerhouses like Google, Tesla, Adobe, Salesforce, Apple and Meta, are focused on hiring them.

This intensified emphasis on product management is why the role itself is growing, with many product managers becoming direct owners of P&L in their companies. But all of this transformation—within the industry and the role—requires highly skilled professionals to help lead the way.

The Professional Certificate in Product Management from Kellogg Executive Education harnesses the best practices, frameworks, and hard and soft skills to enhance your success as a product manager. Whether you are launching your product management career or looking to hone your skills at a multinational corporation or a micro start-up, this program will provide you with the hands-on skills needed to succeed in this high-growth field.

Advance Your Career in Product Management

As you consider investing in yourself, the Professional Certificate in Product Management from Kellogg Executive Education will equip you with the skills that will enhance your success as a product manager.

In this program, you will develop an aptitude for the end-to-end process of discovering, designing, developing, delivering, and managing products. You will build and manage a product roadmap through user research, prototyping, and product analysis. With Kellogg Executive Education, you learn by doing. And you’ll learn from the top marketing and product management minds in the world.

17,725

The number of job openings for product managers listed on Glassdoor in 2022

Source: Glassdoor

$125,317

The average annual salary for a product manager in the U.S. in 2022

Source: Glassdoor

26%

The percentage of product managers employed by Fortune 500 companies in 2022

Source: Zippia

#1
Kellogg is ranked No. 1 among business schools for marketing education, according to the U.S. News & World Report, 2022.

Who Is This Program For?

The Professional Certificate in Product Management from Kellogg Executive Education is for those who want to build on or formalize their training for product management roles. The certificate will not only give you a broad perspective of the role but will also dig deep into many of the skills that will help you stand out to employers. This program is ideal for the following categories:

  • Early-career professionals with one to five years of experience as a product manager or in a product support role
  • Professionals making a lateral career move from an adjacent field such as engineering, UX/UI, marketing, or sales

Key Takeaways

  • Master the end-to-end process of discovering, designing, developing, delivering, and managing products.
  • Learn the strategic thinking and tactical implementation skills needed to become a professional product manager.
  • Gain experience in product management tools and methodologies including project management, UI/UX (Miro), wireframing (Balsamiq), and analytics (Google Analytics)
  • Hone your communication, negotiation, and influence skills to effectively manage people and relationships.
  • Apply frameworks and tools to develop a start-to-finish product marketing plan.

Build Your Skill Set

Phase 1 Skills: Build Your Prototype

  • Discover Customer Insights for Product Innovation
  • Define Product Requirements
  • Design Your Business Model
  • Analyze the Numbers
  • Roadmap Your Strategy

Phase 2 Skills: Go to Market

  • Communicate like a Pro
  • Manage Your Partner Ecosystem
  • Develop the Growth-Hacker Mindset
  • Assess the Data, Choose the Right Tool
  • Manage Stakeholder Relationships

Program Topics

Module 1:

Introduction to Product Management

Learn what a product manager (PM) does and how the role varies across industries, company size, and format (B2B and B2C). Learn what you need to succeed in this role and what makes an outstanding product manager.

Module 2:

Customer Insights for Product Innovation 

Learn about the nature, sources, and tools of customer insights (e.g., ethnography, customer experience mapping, customer advisory boards, product telemetry, human factors research, etc.), and move from insights to action.

Module 3:

Analyzing Product Opportunities 

Learn how to define and find product opportunities, Jobs-to-Be-Done (JTBD) framework, and assessing opportunities using the Real-Win-Worth It (R-W-W) framework.

Module 4:

Product Discovery and Requirements Definition 

Learn how to create a discovery hypothesis, measure product-market fit, apply the MVP framework (user stories, epics, and themes), and address the Agile requirements document.

Module 5:

Business Model Design

Learn the definition and importance of business models and business model taxonomy—Freemium, Software as a Service (SaaS), and marketplace models, and equip yourself to choose the right business model for your product.

Module 6:

Financial Analysis for Product Managers  

Understand the economics of a SaaS business (CLV, CAC, MRR, MRR Expansion, Churn); learn about analyses such as Net Present Value (NPV), Internal Rate of Return (IRR), and Product Profitability; and explore approaches to product pricing.

Module 7:

UI/UX Design for Product Managers

Learn the fundamentals of UX, conceptual, interaction, and virtual design, and the design sprint.

Module 8:

Agile Product Development 

Explore the principles of Agile development, Agile methodologies (Scrum, Kanban, etc.), Scrum/Agile team structures, and Scaled Agile Framework (SAFe 5.0), and learn about transitioning to Agile.

Module 9:

Product Planning and Roadmapping 

Link business strategy to product development using roadmaps and product portfolio management, and learn how to use roadmapping tools.

Module 10:

Product Prototyping  

Discover the importance of prototyping, and learn about rapid prototyping, prototyping classifications (Alpha, Beta, Pilot), prototyping artifacts, wireframing, 3D printing, and prototyping best practices.

Module 11:

Taking Products to Market 

Get an overview of the product launch and Go-to-Market strategy (GTM), elements of GTM strategy, product positioning and messaging, and product-launch planning.

Module 12:

Business Communication for Product Managers

Receive an overview of internal and external communication, discover the fundamentals of storytelling, and learn to give effective product presentations and demos. Additionally, identify the hidden benefits of impactful written communications, and learn how to run efficient meetings and deal with difficult situations.

Module 13:

Managing the Partner Ecosystem 

Address the definition and creation of the "whole offer"— the Make, Buy, or Ally decisions. Manage strategic partnerships and strategies for ecosystem development and growth.

Module 14:

Managing Product Evolution and Growth 

Discover how a company might grow product sales through customer development, market development, and demand expansion. Learn how to manage product line extensions, product line pruning, and product sunsetting.

Module 15:

Growth Hacking

Learn how to develop the growth-hacker mindset, and explore growth-hacking skills, strategies, processes, and best practices.

Module 16:

Data Science and Analytics for Product Managers

Gain an overview of model evaluation metrics and ways of identifying biases to avoid analytical errors. Explore ways to leverage popular platforms and tools, such as Google Analytics.

Module 17:

AI and ML for Product Managers

Learn the definitions and fundamentals of analytics and artificial intelligence/machine learning (AI/ML) along with AI/ML platforms, tools, and types of analytics—descriptive, predictive, and prescriptive.

Module 18:

Managing Stakeholder Relationships 

Learn how to manage different relationships as a product manager. Specifically, this module will address relationships between the product manager and the engineering team, sales organizations, customers, and executive leadership.

Module 19:

Product Management for Services Companies 

Learn about the scalability of products versus services. Discover the development process for services and how it differs from that of products.

Module 20:

Capstone Project

In this final module, you will complete and submit the capstone project.

Module 1:

Introduction to Product Management

Learn what a product manager (PM) does and how the role varies across industries, company size, and format (B2B and B2C). Learn what you need to succeed in this role and what makes an outstanding product manager.

Module 11:

Taking Products to Market 

Get an overview of the product launch and Go-to-Market strategy (GTM), elements of GTM strategy, product positioning and messaging, and product-launch planning.

Module 2:

Customer Insights for Product Innovation 

Learn about the nature, sources, and tools of customer insights (e.g., ethnography, customer experience mapping, customer advisory boards, product telemetry, human factors research, etc.), and move from insights to action.

Module 12:

Business Communication for Product Managers

Receive an overview of internal and external communication, discover the fundamentals of storytelling, and learn to give effective product presentations and demos. Additionally, identify the hidden benefits of impactful written communications, and learn how to run efficient meetings and deal with difficult situations.

Module 3:

Analyzing Product Opportunities 

Learn how to define and find product opportunities, Jobs-to-Be-Done (JTBD) framework, and assessing opportunities using the Real-Win-Worth It (R-W-W) framework.

Module 13:

Managing the Partner Ecosystem 

Address the definition and creation of the "whole offer"— the Make, Buy, or Ally decisions. Manage strategic partnerships and strategies for ecosystem development and growth.

Module 4:

Product Discovery and Requirements Definition 

Learn how to create a discovery hypothesis, measure product-market fit, apply the MVP framework (user stories, epics, and themes), and address the Agile requirements document.

Module 14:

Managing Product Evolution and Growth 

Discover how a company might grow product sales through customer development, market development, and demand expansion. Learn how to manage product line extensions, product line pruning, and product sunsetting.

Module 5:

Business Model Design

Learn the definition and importance of business models and business model taxonomy—Freemium, Software as a Service (SaaS), and marketplace models, and equip yourself to choose the right business model for your product.

Module 15:

Growth Hacking

Learn how to develop the growth-hacker mindset, and explore growth-hacking skills, strategies, processes, and best practices.

Module 6:

Financial Analysis for Product Managers  

Understand the economics of a SaaS business (CLV, CAC, MRR, MRR Expansion, Churn); learn about analyses such as Net Present Value (NPV), Internal Rate of Return (IRR), and Product Profitability; and explore approaches to product pricing.

Module 16:

Data Science and Analytics for Product Managers

Gain an overview of model evaluation metrics and ways of identifying biases to avoid analytical errors. Explore ways to leverage popular platforms and tools, such as Google Analytics.

Module 7:

UI/UX Design for Product Managers

Learn the fundamentals of UX, conceptual, interaction, and virtual design, and the design sprint.

Module 17:

AI and ML for Product Managers

Learn the definitions and fundamentals of analytics and artificial intelligence/machine learning (AI/ML) along with AI/ML platforms, tools, and types of analytics—descriptive, predictive, and prescriptive.

Module 8:

Agile Product Development 

Explore the principles of Agile development, Agile methodologies (Scrum, Kanban, etc.), Scrum/Agile team structures, and Scaled Agile Framework (SAFe 5.0), and learn about transitioning to Agile.

Module 18:

Managing Stakeholder Relationships 

Learn how to manage different relationships as a product manager. Specifically, this module will address relationships between the product manager and the engineering team, sales organizations, customers, and executive leadership.

Module 9:

Product Planning and Roadmapping 

Link business strategy to product development using roadmaps and product portfolio management, and learn how to use roadmapping tools.

Module 19:

Product Management for Services Companies 

Learn about the scalability of products versus services. Discover the development process for services and how it differs from that of products.

Module 10:

Product Prototyping  

Discover the importance of prototyping, and learn about rapid prototyping, prototyping classifications (Alpha, Beta, Pilot), prototyping artifacts, wireframing, 3D printing, and prototyping best practices.

Module 20:

Capstone Project

In this final module, you will complete and submit the capstone project.

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Program Faculty

Profile picture of course faculty MOHANBIR SAWHNEY

MOHANBIR SAWHNEY

Associate Dean for Digital Innovation; McCormick Foundation Chair of Technology; Clinical Professor of Marketing; Director of the Center for Research in Technology & Innovation

Professor Sawhney is a globally recognized scholar, teacher, consultant, and speaker specializing in business innovation, modern marketing, and enterprise analytics. He has written seven management books, as well as dozens of influential articles in leading academic journals and managerial publications... More info

Instructors

Profile picture of course faculty Steven Benario

Steven Benario

Product Manager

Steven is a Product Manager at Palo Alto Networks, an industry-leading cybersecurity provider. In his 12+ years in Product, he has worked with a broad swath of companies including Microsoft, AOL, Pivotal Labs, Tenable, Electronic Arts, and several early-stage startups. Through his career, he has developed a specialty in leading machine learning and artificial intelligence products. Since 2014, Steven has shared his knowledge and expertise through coaching and teaching product managers in a variety of settings. For the past several years, he has specifically focused on accelerating enterprises’ best practices and their ability to drive value for users with the latest technologies. His #1 approach for getting user feedback: “Can we just ask them?” Steven lives in New York and travels voraciously. If you can’t find him there, you’ll likely run into him on the ski slopes or biking, hiking, and eating his way around the world.

Profile picture of course faculty Tamara Sanderson

Tamara Sanderson

UX/UI Design Lead

Tamara has lived as an expat for nearly nine years and visited 70 countries, all while working at Google, Automattic and Oliver Wyman. She has approached her career with the same explorer mentality, with nearly 15 years of experience in roles ranging from management consulting to private equity, partnerships and now design. She is currently located in Boston, where she is a Design Lead for IDEO. She also teaches part-time at Jolt.io and is co-writing a book on remote work.

Profile picture of course faculty Tami Reiss

Tami Reiss

Product Strategy Leader

Tami Reiss is a product strategy leader with 15+ years of experience helping startups, established enterprise companies, and community profit organizations define their product strategy and set up product organizations for scale. She has worked with countless companies and organizations to set strong strategies for growth and specializes in B2B SaaS. Right now, Tami is focusing on coaching up and coming product leaders, teaching courses in management and strategy, and writing a children's book called "What do Product Managers Do?". Tami lives with her husband Nadav and daughter Ruth in Florida, but has spent half her life in LA and NYC. She loves to travel and considers herself a citizen of the world.

What Our Past Participants Say

"The program provided me with a useful framework to enter into the Product Management market."

— Josias Costa, Senior Operations Manager, Keralty

"The best part of the program was how the content was structured into sets of small videos, mixed with learning assignments on each topic as I learned through. This helped me understand and memorize the concepts as I learned."

— Kashyap Kuchipudi, Product Development Manager, American College of Radiology

"The curriculum covered a broad range of topics, which was very helpful, as it gave me an idea of all the skillsets needed for my role. I also liked that Professor Sawhney, and the program leaders, shared their own approach and strategic thinking behind each topic. Also, the discussion boards were a great way to expand my thinking by reading different points of view from my fellow learners."

— Chloe Rao, Community Manager, Aaqua

"The office hours with the leaders were the best part of the program for me. I learned so much from their shared experiences and how they apply the theory."

— Rogelio Garza Jimenez, Supervisor/Network Operation Center, Axtel

"I loved the sessions from Professor Sawhney and the wealth of knowledge he brings. The real-world insights into companies and the discussions were really great."

— Aditi Jain, Product Owner, P97 Networks

"I enjoyed the product strategy, planning, and roadmapping aspects of the program. I also liked the machine learning topics."

— Irtaza Syed, Associate Director of Technology: Enterprise, Data, and Technology Architecture, Cambia Health Solutions

"The passion and character of Professor Sawhney—this made the program for me."

— Mark McPartland, Product Manager, Transport Exchange Group

"The clear structure of product development isn't something I was taught before, and I found it extremely helpful."

— Tyler Hoffmeister, Product Manager, Pulmonx Corporation

Program Leaders

Our Learning Facilitators are industry experts who bring their insights to the course experience through live office hour sessions and personalized support.

Josh Quint

Josh Quint has worked internationally and led teams of product managers in the construction and plumbing industries with a servant leadership approach. His global experience has given him a unique and open perspective in business working in developed and underdeveloped regions. Josh lives in Denver, CO with his family. He attended the University of Denver graduating with an Executive MBA.

Rafael Balbi, Jr

Rafael Balbi, Jr. is a product leader with 10 years of experience building world class products for millions of users. He's now a Director of Product at Vimeo -the world's leading video platform for businesses, where he partly oversees video tools for enterprises. Rafael is a graduate of Syracuse University with a BA in economics; he's also a graduate of Stanford's one year business program -LEAD.

Anna Schmunk, Consultant and Start-up Co-founder

With over 10 years of experience in product management and adjacent roles, Anna is an experienced product leader passionate about problem solving, organizing teams, systematizing learning fast and cross functional team leadership. Anna has worked on building and shipping products to customers from FinTech to Platform.

*This is a sample of our Program Leaders, that may change for upcoming cohorts.

Certificate

Certificate

Upon successful completion of the program, Kellogg Executive Education grants a verified digital certificate of completion to participants.

Download Brochure

After successful completion of the program, your verified digital certificate will be emailed to you in the name you used when registering for the program. All certificate images are for illustrative purposes only and may be subject to change at the discretion of Kellogg Executive Education.

Note: This online certificate program does not grant academic credit or a degree from Kellogg School of Management.

Financing Options

We offer several options to help you afford tuition for the Professional Certificate in Product Management Program.

Available opportunities to lower tuition fees include:
Referrals – You and a colleague can each receive $695 off your tuition when you enroll together. Refer now
Group enrollments – A discount of up to 20% is available for group enrollments. For more information, email. group-enrollments@emeritus.org

US Residents (Deferred payment option available)

Sallie Mae*

Fixed repayment, interest-only repayment, and deferred payment options available. Click here to learn more
*At the time of loan application, please select ‘Undergraduate students’ when prompted.

Climb Credit

Immediate repayment, interest-only repayment, and deferred payment options available. Click here to know more

Flexible Payment Options For All

Flexible Payment Options – Monthly payments as low as US$1,494. Choose to pay in two, three, or six monthly installments for higher flexibility Click here to learn more

You can opt for any one of the financing options to cover up to the full cost of the program tuition. If you are considering financing your program through one of our partners, the enrollment process can only be completed with the assistance of your program advisor.

Please note that loan applications should be submitted no later than four business days prior to the enrollment deadline due to processing time.

    What is Sallie Mae?

    Sallie Mae is one of the largest private student loan lenders in the industry.

    What is the process to apply for a loan?

    Once you’ve applied for your program, you can then apply for a loan with Sallie Mae. When approved, you’ll choose your interest rate and your repayment option and sign the loan documents. The lender will send the tuition directly to your school.

    How long will it take until I get a decision?

    You can receive a credit result is as few as 15 minutes.

    Do I need a cosigner?

    If you don’t have a credit history, you will need a cosigner for your loan. A cosigner can be a parent, relative, or any other creditworthy individual. Their good credit history may help you get a loan.

    If my application is accepted, am I committed to using the financing?

    After your loan is approved, you are required to sign the loan terms. Your loan is not confirmed without this signature. You have the right to cancel your private student loan as described in the Final Loan Disclosure before funds are disbursed to your school.

    What are the terms of the loan?

    You can choose between fixed and variable interest for your loan. You can also choose one of three repayment options: Deferred Repayment, Fixed Repayment, and Interest Repayment.

    When does loan payback begin?

    You can make your first payment about one month after your program starts (fixed repayment or interest repayment) or six months after your program ends (deferred repayment).

    How long will I be making payments?

    Most loans have a 10-year standard repayment. When you apply for the loan, you will be given more information on the repayment plan.

    How do I find out how much my monthly payment is?

    You can find your monthly payment on the Monthly Payment Calculator here.

    Are there any circumstances that would allow me to put my loan payments on hold?

    Delinquency occurs when you fail to pay all or part of your monthly student loan payment. You could be eligible for a student loan deferment, which would allow you to temporarily reduce or postpone payments on your student loans in special circumstances.

    Can I pay off my loan early?

    There is no penalty for paying your loan off early or paying extra throughout the life of your loan. You have the flexibility to make early payments of fully pay off your loan without prepayment fees.

    What is Climb Credit?

    Climb Credit is a new kind of student lender.

    Climb believes education is an investment and should be treated that way — we partner with schools offering career-focused education, and then provide accessible and affordable loans to attend these schools.

    What is the process to apply for a loan?

    Simply type your school's name into the search bar after clicking "Apply now" to find a link to the application page. From there, you'll be able to complete our short online application.

    You may also have received a link to apply for a Climb loan from your school’s admissions team, or you can find the link on your school’s website or Climb's website. Apply using your laptop, tablet, or phone.

    You'll want to make sure you fill out an application for the specific school and program you'll be attending. We link our loans to each course, so your school will know you've been approved for a loan with us and that we'll be sending your tuition to them.

    How long will it take until I get a decision?

    On average, 4:01 minutes — and just applying will not impact your credit score. We know that your time is valuable, so we’ve kept our application as short as possible.

    Do I need a cosigner?

    No. Climb only fund loans for students who are attending the program. The program attendee should always be the primary borrower on the application.

    During your application, you will have the option to add a co-borrower. If you have a co-borrower with a better credit score that you, adding them to your loan application can potentially help you get approved and/or receive a lower interest rate offer.

    If my application is accepted, am I committed to using the financing?

    No. Applying for Climb financing is free and comes and carries no commitment until you accept and finalize the loan. The initial application will not affect your credit score, and you are free to decline your loan offer if you change your mind about financing.

    What are the terms of the loan?

    To view the equation used to calculate your interest and monthly payments, check out this article HERE!

    When does loan payback begin?

    Depending on your program, we may offer loans with either an initial interest-only period while in class and for a few months after, a full deferral period while in class and for a few months after, or immediate full repayment.

    For loans with an interest-only period or immediate full repayment, your first payment is due one month after your loan is funded.

    How long will I be making payments?

    Climb's standard loan tenor is 36 months, but you can pay any time before that, as there is no pre-payment penalty. You can repay your 3-year loan in 3 years or in 1 day.

    Climb's goal is to make sure that your monthly payments stay low and affordable, which is why we give you the option to choose your term length when you apply.

    Master’s students can choose between a 2-year or a 3-year repayment term.

    Doctoral students can choose between a 4-year or a 5-year repayment term.

    How do I find out how much my monthly payment is?

    This amount is mentioned in your loan agreement.

    Are there any circumstances that would allow me to put my loan payments on hold?

    In order not to fall behind on your Climb loan payments, you can request a deferral of payments on your loan. A deferment will allow you to temporarily reduce your monthly loan payment amount.

    Can I pay off my loan early?

    Absolutely! You can pre-pay your loan, in whole or in part, at any time with no penalties.

FAQs

  • How do I know whether this program is right for me?

    After reviewing the information on the program landing page, we recommend you submit the short form above to gain access to the program brochure, which includes more in-depth information. If you still have questions on whether this program is a good fit for you, please email learner.success@emeritus.org, and a dedicated program advisor will follow up with you very shortly.


    Are there any prerequisites for this program?

    Some programs do have prerequisites, particularly the more technical ones. This information will be noted on the program landing page and in the program brochure. If you are uncertain about program prerequisites and your capabilities, please email us at learner.success@emeritus.org for assistance.


    What are the requirements to earn a certificate?

    This is a graded program. You must complete a combination of individual assignments, quizzes, and a final project. Each component carries a certain number of points, and a cumulative score of 75 percent is required to pass and obtain your professional certificate.


    Will I be guaranteed a job upon completion of the program?

    The primary objective of this program is to give you the skills you need to be prepared for a job in this field. While eligible participants will receive career coaching and support and may receive introductions to our hiring partners, job placement is not guaranteed.

  • How much time will I be expected to devote to this program?

    Each program includes an estimated learner effort per week. This is referenced at the top of the program landing page under the “Duration” section and in the program brochure, which you can obtain by submitting the short form at the top of this web page.


    How will I spend my time in this program?

    You will divide your learning time between viewing recorded coding demos, and video lectures, contributing to class discussions, completing assignments, projects, and knowledge checks, and attending optional live sessions with industry experts and program leaders.


    How is the program administered? Can the program be accessed any time?

    The program is accessed through the custom learning portal. This portal will give you access to all program-related content such as video lectures, assignments, and discussions. Live office hours will be conducted using a webinar tool.

    The video lectures and assignments are accessible weekly throughout the program. In the event you miss a live session, a recording will be made available.


    Do I need to attend live sessions every week?

    Faculty video lectures are recorded, allowing you to watch these on your own schedule. However, participation in optional live sessions and discussion boards is highly encouraged. Live sessions will give you the opportunity to draw on the coding experience of our industry-experienced program leaders to answer your questions and help reach your learning goals. The discussion boards are also an integral part of the learning experience, giving you and your peers the opportunity to learn together and receive guidance from the moderators.


    Can I download the program videos?

    You can download video transcripts, assignment templates, readings, etc. However, the video lectures are only available for streaming and require an internet connection.


    How do I interact with other program participants?

    You can communicate with other participants through our learning platform. You will be able to form groups based on your interests and location. A direct messaging feature is also available through the platform.


    What is it like to learn online with the learning collaborator, Emeritus?

    More than 300,000 learners across 200 countries have chosen to advance their skills with Emeritus and its educational learning partners. In fact, 90 percent of the respondents of a recent survey across all our programs said that their learning outcomes were met or exceeded.

    All the contents of the course would be made available to students at the commencement of the course. However, to ensure the program delivers the desired learning outcomes the students may appoint Emeritus to manage the delivery of the program in a cohort-based manner the cost of which is already included in the overall course fee of the course.

    A dedicated program support team is available 24/5 (Monday to Friday) to answer questions about the learning platform, technical issues, or anything else that may affect your learning experience.

  • What are the requirements to earn the certificate?

    Each program includes an estimated learner effort per week, so you can gauge what is required before you enroll. This is referenced at the top of the program landing page under the “Duration” section and in the program brochure, which you can obtain by submitting the short form at the top of this web page. All programs are designed to fit into your working life.

    This program is scored as a pass or no-pass; participants must complete the required activities to pass and obtain the certificate of completion. Some programs include a final project submission or other assignments to obtain passing status. This information will be noted in the program brochure. Please contact us at learner.success@emeritus.org if you need further clarification of any specific program requirements.


    What type of certificate will I receive?

    Upon successful completion of the program, you will receive a smart digital certificate. The smart digital certificate can be shared with friends, family, schools, or potential employers. You can use it on your cover letter, résumé, and/or display it on your LinkedIn profile.

    The digital certificate will be sent approximately two weeks after the program, once grading is complete.


    Can I get the hard copy of the certificate?

    No, only verified digital certificates will be issued upon successful completion. This allows you to share your credentials on social platforms such as LinkedIn, Facebook, and Twitter.


    Do I receive alumni status after completing this program?

    No, there is no alumni status granted for this program. In some cases, there are credits that count toward a higher level of certification. This information will be clearly noted in the program brochure.


    How long will I have access to the learning materials?

    You will have access to the learning platform and all program materials (videos excluded) for one full year following the program end date. Access to the learning platform is restricted to registered participants per the terms of agreement.

  • What equipment is needed or the technical requirements for this program?

    To successfully complete this course/program(me) online, you must have access to a device meeting the minimum requirements, found here. In addition, Microsoft Office or similar product and a PDF viewer are required to access documents, spreadsheets, presentations, PDF files, and transcripts in all programs. Technical programs might have additional tech requirements. Please check the learning platform on the first day of class.


    Do I need to be online to access the program content?

    Yes, the learning platform is accessed via the internet and video content is not available for download. You can download files of video transcripts, assignment templates, readings, etc. Video lectures must be streamed via the internet and webinars and small group sessions will require an internet connection.

  • What is the program fee for the program, and what forms of payment do you accept?


    • The program fee is shown at the top of this page and payment must be made in US dollars only.
    • Flexible payment options, group enrollment benefits, and referral bonus are available.
    • Tuition assistance may be available for participants who qualify. Please contact your program advisor to discuss.

    What if I don’t have a credit card? Is there another mode of payment accepted?

    Yes, you can do the bank remittance in USD via wire transfer. Please contact your program advisor for more details.


    Is there an option to make flexible payments for this program?

    Yes flexible payment options are available for this program. We partner with loan providers to offer you flexible and transparent loan options. More information about loan financing is available here. Installment payments are also available—; you can find the options here.


    Does the program fee include taxes? Are there any additional fees?

    Yes, the program fee is inclusive of any taxes with the exception of GST for Singapore residents.


    Who will be collecting the payment for the program?

    Emeritus collects all program payments, provides learner enrollment and program support, and manages learning platform services.

  • What is the program refund and deferral policy?

    For the program refund and deferral policy, please click the link here.

Didn't find what you were looking for? Write to us at learner.success@emeritus.org or Schedule a call with one of our Program Advisors or call us at +1 315 658 3754 (US) / +44 114 697 4559 (UK) / +65 3138 6835 (SG)

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